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Technical Writer


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Job Number: 9869

Position Title:

External Description:
Job Description - Technical Writer

The Technical Writer will join a team that develops online and electronic software documentation using an advanced publication workflow. The team develops deliverables by collaborating with multiple resources across a broad technical portfolio. This role requires traditional technical writing skills - but daily activities are accomplished using a modern approach employing real-time crowdsourcing, topic reuse, automated publication, and continuous delivery.


  • A Bachelor's degree in a computer science or a communications related field
  • Three to five years of experience as a technical writer or editor involving complex software solutions
  • Professional-level skills in topic organization, audience analysis, user assistance, and online navigation
  • A self-starter that can own, create, and maintain project artifacts with minimal supervision
  • The ability to effectively edit content from global resources for whom English is a second language

Typical Activities
  • Generate complex technical and user publications in a semi-automated agile environment
  • Edit copy for organization, clarity, standardization, formatting, and usability in an iterative workflow
  • Engage with numerous platform teams to develop user content for multiple global regions
  • Participate in an innovative, collaborative workflow unlike the traditional interview and draft model

Preferred Skills
  • Background in single-sourcing, conditional content, and information typing concepts
  • Understanding of design best practices, minimalist approach, workflow innovation, and localization
  • Experience with Confluence, JIRA, Acrobat, illustrations, APIs, and Agile methodology

Primary Location:

Function - IT Product Engineering

Full time

City: Atlanta

State: Georgia

Location_formattedLocationLong: Atlanta, Georgia US

Community / Marketing Title: Technical Writer

Company Profile:

Requisition Number: J00043532

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