Client Implementation Analyst
Location: Sydney, New South Wales AU
Job Number: 450
Who is Equifax?
Equifax is a leading global data, analytics and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we have also challenged ourselves to do better to help our customers live their financial best.
Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.
The perks of being an Equifax employee within the Client Implementation team?
Our people are important to us and we are devoted in ensuring that lives outside of work are supported and a successful work-life balance is achieved. We offer additional leave days as we recognise the importance of taking time out, whether that’s to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program.
Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity.
What you’ll do:
The Client Implementation Analyst will provide end to end support and guidance for onboarding of small to medium clients to specific products and services offered by Equifax. In this role you will also provide technical and business support to Equifax’s API channel, support the Sales and Product teams with customer inquiries/issues across various platforms and take part in training on new platforms and transformation journeys from existing API to a new API.
What are we looking for?
- Minimum 2-3 years’ experience in a similar role
- Excellent communications both written and verbal
- Strong background in troubleshooting – experience around REST API and familiarity with Cloud concepts
- Basic knowledge of XML, JSON, REST Services
- Proven ability in working in a fast-paced environment where priorities are changing
Extra points for any of the following:
- Experience working within Financial Services
- Business Analysis and/or Project Management related qualifications
Success attributes of an Equifax employee; does this describe you?
- Team player
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Get on board and potentially make the best career decision ever. Send us your resume!
Job Number: J00110884
Community / Marketing Title: Client Implementation Analyst
Location_formattedLocationLong: Sydney, New South Wales AU