Client Implementation Project Manager

Location: Sydney, New South Wales AU


This position is no longer open.

Job Number: 576

External Description:

Who is Equifax?

Equifax is a leading global data, analytic and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we drive and challenge ourselves to do better to help our customers live their financial best.

Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.

The perks of being an Equifax employee within the Client Implementation team?

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that’s to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. 

Our leaders are devoted to fostering a culture of ownership, they lead, coach, mentor, listen, empower and support us to find solutions and make important decisions. We are encouraged and challenged to think of new ideas to help do things better, simpler and more effective for our customers and our business. 

We actively support, respect and trust in everything that we do together as a one team. We believe that having fun promotes a culture of creativity, collaboration and transparent communication. Working within our team will allow you to see firsthand the positive impact you can make for our customers.

What you’ll do:

The Client Implementation team manage the delivery of complex solutions and services to Equifax’ business customers in Australia and New Zealand.  This includes both the delivery of products and services as well as on-boarding clients and data-providers.

Delivery projects typically require the configuration of multiple Equifax products and services, and the integration of those products and services into the customer’s systems and business processes.  Client Implementation projects can run for three to 12 months and require the engagement of various parties and teams within Equifax and the customer.  The projects can be high-profile engagements and can require a high-level of stakeholder engagement and interpersonal skill.

As a Client Project Manager, you will directly manage the execution of several projects, often concurrently with challenging components.  Projects will usually use existing standard delivery methodology, which you will need to follow, and you will have the coaching/supervision of a more experienced senior project manager to assist you.

The role is both a customer-facing role and internal management role.  The role will be core in the delivery of solutions/products and ensuring the appropriate analysis and testing is undertaken to validate the solution with the customer.

What are we looking for?

  • 1-3 years Project management experience.
  • The ability to engage clients, vendors and internal account managers and stakeholders across multiple projects.
  • Experience in the delivery of software solutions.
  • Strong knowledge of Project Management tools.
  • Experience producing status reports for clients.
  • Demonstrated experience steering committee meetings.
  • Excellent time management.
  • Confident, but down to earth, attitude.
  • Great communication and presentation skills.
  • Fresh and enthusiastic approach.

Extra points for any of the following:

  • Financial services experience beneficial, especially around credit reporting.
  • Project management via multiple methodologies (e.g. Agile, PMBoK, PRINCE2) highly desirable.
  • Tertiary qualifications are not essential, but well regarded.

Success attributes of an Equifax employee; does this describe you?

  • Accountable
  • Brave
  • Curious
  • Collaborative
  • Individualist
  • Trustworthy
  • Dedicated 

At Equifax, there is no such thing as the 'perfect candidate'

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us. 

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it. 

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day!

Job Number: J00116648

Community / Marketing Title: Client Implementation Project Manager

Location_formattedLocationLong: Sydney, New South Wales AU

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