Technical Business Analyst

Location: Auckland, Auckland NZ


Job Number: 677

External Description:

Who is Equifax?

Equifax is a leading global data, analytic and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we drive and challenge ourselves to do better to help our customers live their financial best.

Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.

The perks of being an Equifax employee within the Technology team?

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that’s to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity. 

We are a large and truly diverse team with a great representation of different cultures, ages and backgrounds. We celebrate this jigsaw of experience and believe that diversity of thoughts is the key to our success. We are supportive, energised and work collaboratively as a team to achieve our organisational outcomes. We are devoted to learning new technologies and work in a creative and innovative environment. Our team is afforded a unique work/life balance that we highly value.

As a team we are driving our exciting global technology transformation with a customer-centric cloud native approach. While security is at the forefront of our technology offerings, we are also reducing complexities in our systems to create better outcomes for our customers.

What you’ll do:

The Technical Business Analyst identifies, defines and develops solutions to business problems, resolves technical queries and assists in the production support.

The key responsibilities include meeting with key stakeholders to gather and analyse end customer requirements, analysing workflow to create process maps, use cases and isolate areas of potential improvement, developing functional documentation, user stories as required and solution design artefacts, coordinating user acceptance testing (UAT), preparing material and providing training to assist end users during/following implementation. 

What are we looking for?

  • Tertiary qualifications in technology, project or business administration – Degree of Bachelor of Engineering in Computer Science
  • Experience in the development and management of team backlogs – Managing Team Backlogs as part of Tech BA role
  • Experience in writing User stories, technical requirements
  • Over 5 years’ experience as a Technical Business Analyst, Technical Analyst and/or Scrum Master (certifications preferred)
  • Familiar with security and compliance standards, preferably in the financial services sector
  • Solid understanding of SDLC and shifting quality left – Excellent Understanding of SDLC, Agile with focus on quality
  • Excellent analytical skills
  • Excellent in strategic problem solving and planning
  • Strong ability to remove any blockers
  • Develop confidence with both, business and IT stakeholders using outcome-based engagement models
  • Effectively collaborate and communicate with the stakeholders and ensure internal client satisfaction

 Success attributes of an Equifax employee; does this describe you?

  • Accountable
  • Brave
  • Curious
  • Collaborative
  • Individualist
  • Trustworthy
  • Dedicated

At Equifax, there is no such thing as the 'perfect candidate'

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us. 

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it. 

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day! 


Job Number: J00121075

Community / Marketing Title: Technical Business Analyst

Location_formattedLocationLong: Auckland, Auckland NZ

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