Digital Project Manager

Location: Sydney, New South Wales AU


Job Number: 711

External Description:

Who is Equifax?

Equifax is a leading global data, analytics, and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, but we also drive and challenge ourselves to do better to help our customers live their financial best. 

Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.

The perks of being an Equifax employee within the Marketing team?

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that is to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity. 

In Sales, Product & Marketing, we work together with our leaders who encourage a culture of ownership, mentoring and comradery. We are provided the opportunity to work on interesting and challenging projects every day. Our teams are encouraged to vocalise ideas and make our work our own to create a real impact. This keeps us energized and ensures we feel supported in our work.

We live up to our standard as market leaders. We are bold enough to continuously challenge the status quo because we want to be better every day. We are devoted to our customers and hold their best interests at heart. Our team enjoys creating and adapting to keep driving our company and our team forward.


What you will do:

The Digital Producer will have the day-to-day responsibility of running and delivering multiple website and digital projects and BAU tasks with a service and delivery mindset.  To succeed in the role, you will bring your excellent technical competency, strong project management skills, and a positive, proactive communication style.

This role mixes technical digital and design production and project management with strong stakeholder liaison - you will be managing end-to-end implementation of project briefs from concept phase to delivery and maintenance. You understand how to manage technical and design team resources and collaborate with international teams. 

You will have an eye for quality and be comfortable setting and managing priorities in a busy environment to meet deadlines. You’re skilled in developing requirements, coordinating resources, wireframing, creating and keeping timelines, ticketing systems, delivery, QA, and lifecycle maintenance.

The Digital Producer will also need to be hands-on with our portfolio of Drupal CMS and HTML sites to deliver simple content changes, create product pages and marketing campaign landing pages where required. They will work alongside developers, designers, Marketing Managers, stakeholders and third-party agencies to build, maintain and optimise our websites and support specific digital marketing campaigns and initiatives.

The Digital Producer will also have some responsibility for developing and executing email campaigns using platforms such as Mailchimp and Eloqua.

The role will champion best practices, smart processes and implement technical solutions that address business goals. The Digital Producer will be expert at problem solving, ready to offer solutions for the team and our stakeholders. They will have a finger on the pulse with website performance and deliver clear and actionable reports and insights.


What are we looking for?

  • 5+ years experience in a similar role
  • Strong understanding of web/digital technologies and websites
  • CMS experience
  • HTML knowledge
  • Knowledge of email platforms and principles, e.g. deliverability and performance
  • Technical on-site SEO and CRO knowledge
  • Project management
  • Web analytics / Google Analytics and reporting
  • Excellent written and verbal communication
  • Well-developed stakeholder management skills


Extra points for any of the following:

  • Photoshop and design skills
  • Experience with Drupal CMS
  • Google Tag Manager
  • CRO experience in A/B testing,multi variant testing (MVT)


Success attributes of an Equifax employee; does this describe you? 

  • Accountable
  • Brave
  • Curious
  • Collaborative
  • Individualist
  • Trustworthy
  • Dedicated


At Equifax, there is no such thing as the 'perfect candidate'

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us. 

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience, and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it. 

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day! 

Job Number: J00124253

Community / Marketing Title: Digital Project Manager

Location_formattedLocationLong: Sydney, New South Wales AU

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