B2B Web Product Manager

Location: Melbourne, Victoria AU


Job Number: 765

External Description:

Who is Equifax?

Equifax is a leading global data, analytics, and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, but we also drive and challenge ourselves to do better to help our customers live their financial best.


Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.


The perks of being an Equifax employee within the Product team?


There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that is to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity. 


In Sales, Product & Marketing, we work together with our leaders who encourage a culture of ownership, mentoring and comradery. We are provided the opportunity to work on interesting and challenging projects every day. Our teams are encouraged to vocalise ideas and make our work our own to create a real impact. This keeps us energized and ensures we feel supported in our work.


We live up to our standard as market leaders. We are bold enough to continuously challenge the status quo because we want to be better every day. We are devoted to our customers and hold their best interests at heart. Our team enjoys creating and adapting to keep driving our company and our team forward.

What you will do:

The role of B2B Web Product Manager is to collect and analyse feedback from customers, stakeholders, and other teams to shape requirements, features, and channel effectiveness. You will drive overall market understanding and identify customer needs by analysing market and industry research. Evaluate competitive landscape and utilise understanding of competitors to identify and articulate strategic direction. 

What are we looking for?

  • 2 years product management experience
  • Understanding of product trade-offs and ability to drive alignment
  • Manage the product line life cycle from strategic planning through to tactical activities and end of life.
  • Ensure products and releases are delivered as per market and channel strategy.
  • Monitor product adoption and use and collect customer feedback.

What will you be doing? 

  • Gathering data to understand competitive landscape and trends used to help identify potential opportunities and support overall Market Understanding
  • Assist in the preparation of element definition required to meet market needs
  • Gather data that informs product strategy and planning sessions across the Product Delivery Value Stream
  • Build knowledge in how to create business cases and define a product roadmap
  • Assist with requirement definition for product development
  • Support product development through a scaled agile approach
  • Prepare for and support product release
  • Monitor product adoption and use, and collect customer feedback
  • Track and monitor product performance including revenue and margin for the products supported
  • Support product lifecycle management including enhancements and sunsetting 

Extra points for any of the following: 

  • Bachelor's degree in Business, finance
  • Work experience financial services, banking, credit, telco, utilities

Success attributes of an Equifax employee; does this describe you?

  • Accountable
  • Brave
  • Curious
  • Collaborative
  • Individualist
  • Trustworthy
  • Dedicated

At Equifax, there is no such thing as the 'perfect candidate' 

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us. 

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience, and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it. 

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day! 


Job Number: J00125329

Community / Marketing Title: B2B Web Product Manager

Location_formattedLocationLong: Melbourne, Victoria AU

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